Why Your Words Matter: The Power of Feedback & Reviews in Supporting Independent Makers

Every piece I create carries a story. A story rooted in purpose, mindful craftsmanship, and deep connection. Whether it’s a bespoke wedding band made from recycled gold, a pendant set with an upcycled heirloom stone, or a commission inspired by ancient motifs and the philosophy of wabi-sabi — these stories don’t end when the jewellery leaves my hands. In many ways, that’s when your part begins.

And that’s why I wanted to share something really close to my heart: just how much your feedback and reviews mean to me — and how they help more than you could ever know.

Feedback: Quiet Words That Shape a Meaningful Future

Behind every piece I create are countless decisions — about the design, materials, process, communication, packaging… even the tissue paper colour! And while I pour my heart into each one, it’s your feedback that offers me the clearest perspective on what truly matters.

Whether it’s a suggestion, a moment of joy, or a tiny tweak that could have made your experience even better — I want to hear it all. It helps me evolve, refine, and grow, not just as a goldsmith, but as a person building something more intentional with every creation.

To keep it easy and comfortable, I’ve made a quick 2-minute feedback form — and it’s completely anonymous. So you can be as open and honest as you like. I read every single response, and I take it all to heart. You can find the form here.

Reviews: A Small Action with a Big Impact

If feedback helps me improve what I do, reviews help others discover it.

As a small independent business, I don’t have a big marketing team. What I do have is you — and your experience. When you leave a Google review, you're not just being kind (though I appreciate that endlessly!), you're helping someone else choose jewellery made with care, intention, and meaning. And actively helpping me grow my business.

You’re helping another person find a piece that doesn’t just sparkle — but speaks to something deeper.

Even a few words in a review can help my small business reach someone new, someone who’s looking for exactly what I offer — something mindful, something lasting, something that tells a story.

If you’re happy to, you can leave a review here — it only takes a moment, and it makes a world of difference.

Thank You for Being Part of This Story

So whether you’ve just received your piece or have worn it for years, your words truly matter.

Your feedback helps me grow, your reviews help me thrive — and together, they support a more thoughtful, sustainable way of creating jewellery that connects us to our past, grounds us in the present, and is mindful of our shared future.

From the bottom of my heart, thank you for being part of this journey.

With love,

Rebekah x