FAQ
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Workshop chic!! When polishing we jewellers wear a mask to stop all the nasty compound etc getting into our lungs. I no longer offer a high polish as a standard finish to limit the amount of polishing I have to do. Just look how dirty you get!
My delivery is now 3-7 weeks and commission could be up to 8 weeks. I’m hoping I can reduce these times but I feel it’s best to add this extra time to cover for all eventualities.
I again want to say a huge thank you for your continued support, you guys truly are incredible. I’m one lucky lady and small business owner. Love you guys 💛
Please do keep an eye on my Instagram @rebekahannjewellery where I will be bring you up to date information.
Please look after yourselves and look out for those around you. We are all in this together. #supportsmall #supporteachother #showlove #showsupport
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FAQ
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Can gold tarnish?
The short answer is yes, gold can tarnish. 9ct gold is 375 parts gold per 1000. 18ct gold is 750 parts gold per 1000. This means there’s other alloys within it which can tarnish due to a number of factors. It can tarnish with wear in the ear from natural oils or due to perfumes, shower gels, shampoos etc. Atmosphere can also cause/accelerate tarnishing depending on how and were your jewellery is kept. This is not a fault with your 9ct gold or 18ct gold and refunds or exchanges will not be accepted against tarnished jewellery. You can easily clean your jewellery at home. There are cloths that can be purchase to help clean the jewellery. A good example is Town Talk Polish Gold Polishing & Anti-Tarnish Cloth. Avoid cleaning solutions if you can as if the guidelines aren't used correctly can damage your jewellery. Only leave in for a few seconds, complete rinse and repeat if needed.
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C A R E ∙ Tips
I want your jewellery to remain as lovely as the day you first tried it on, so to help maintain the finish of your new jewellery please follow this top care tips.
- Do not wear silver in a pool, spa, or in the sea
- Remove when sleeping, exercising, or doing other physically strenuous activities
- Avoid contact with perfumes, body oils, and other chemicals, including household cleaners as this can tarnish silver and some golds.
- Avoid chemical jewellery cleaners, if you do decide to us only dip item for 3-5 seconds at a time and run under running water to remove all chemicals. These cleaners can damage your jewellery so use with caution.
- Use warm soapy water to clean stones, using a soft babies tooth brush. Rinse well
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To understand the full laws around hallmarking please visit Assay Office website and Hallmarking Act
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